From the category archives:

consumers

Go read this five-part blog series from Erroll Morris and then ask yourself the question, How do I make sure that I know when I’m wrong?

Morris is writing about a condition termed Anosognosia, which you can broadly define as not having a clue how wrong you are. No matter how smart we are, none of us are exempt from the condition: we all will encounter the famous “unknown unknowns” that influence our life on a macro- and micro- scale.


As one expert tells Morris:

But when you’re incompetent, the skills you need to produce a right answer are exactly the skills you need to recognize what a right answer is.

The challenge for those of us who are in positions in responsibility is to minimize the potential for anosognostic behavior as much a possible.

The most important way to do this on a daily basis is to try to see things through other people’s eyes. When someone presents an alternative point of view, no matter how aggressively or impolitely, we are obligated to try to understand how that point of view makes sense to them.

When you are in a position of putative power and authority this is one of the hardest disciplines to exercise. But it is one of the most important.

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The cheapest food in the world

by drm on July 5, 2010


I was struck the other day by the observation that the start of our current recession was sharper than the Great Depression and that the steps taken by governments around the world to provide financial stimulus helped to moderate the decline.

That observation got me thinking about how different the images of this recession are from the images of the Great Depression.

The New York Times had a long article in the Week in Review section this week that captured some of the underlying difference.

A great many people have lost faith in powerful institutions, from Congress to Goldman Sachs. Yet beneath the bitterness coloring national affairs — down at the level of neighborhood, family, coffee shop, tavern — a tenuous belief in the collective good remains, perhaps moderating national dismay.

I don’t think that the Times article intended to demean the level of suffering and pain that individual people a experiencing during this downturn. But they captured something of the zeitgeist that I experience as a I travel around the country. People are carrying on, often with a tremendous amount of energy and a degree of mobility and connectedness that is unmatched by any time in our history.

That perspective made the chart above particularly powerful.

One dramatic difference is the relatively low cost of food in the U.S. compared to other places in the world. The affordability of food is driven by diverse factors, including vast natural resources of our country, federal subsidy programs, efficiencies in distribution and innovations in preservation.

And compared to other countries, there’s no other place on the planet that has cheaper food than the U.S. (2008 data here). The 5.5% of disposable income that Americans spend on food at home is less than half the amount of income spent by Germans (11.4%), the French (13.6%), the Italians (14.4%), and less than one-third the amount of income spent by consumers in South Africa (20.1%), Mexico (24.1%), and Turkey (24.5%), which is about what Americans spent DURING THE GREAT DEPRESSION, and far below what consumers spend in Kenya (45.9%) and Pakistan (45.6%).

When you don’t worry about where your next meal comes from, you can afford to feel optimistic and energetic. The relatively low cost of food in our country is an important element in keeping that positive viewpoint up

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American consumers are being pragmatic and cautious, indicators show

June 15, 2010

The flush of this Spring’s economic activity is wearing off and the American consumer is being realistic about the economy’s prospects.
One indicator can be seen in the muting of the consumer outlook from BIGResearch in June.  Sentiment about the chances for a strong economy were down from May and unchanged from a year ago.

Sentiment is [...]

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Social media marketing programs need to accommodate consumer expectations about content and context

May 25, 2010

When you are using content to influence consumer behavior, the context that the content is delivered in has a big influence on how consumers respond to the messaging. This maxim is an important factor in designing content marketing and social media programs. Experience suggests that consumers impute authority to two types [...]

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An analysis of my 11-day content drought

May 21, 2010

In the 455 posts since I launched ViralHousingFix on January 4, 2009, there hasn’t been a longer gap than the one between Post 454 and this post, number 455:  11 days.
The workbook I use for my professional notes is chock full from the past two weeks, and the program I store interesting snippets in has [...]

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The post-digital revolution

May 10, 2010

Sometimes it’s worth taking the long view: we can see just how far we’ve come in a relatively short period of time.
The first decade of the 21st Century marks a pivotal point in the modern technology revolution: digital information become portable, storable and easy to get. A world that had been defined by [...]

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