From the category archives:

Publishing

Marketers are willing to look to their media partners for marketing services.  Is that something that media partners want?

In an effort to do a real-world reality test  of corporate buzzwords, Crain’s Media Business Magazine went out and asked a bunch of marketing heads whether they wanted the marketing services solutions that their media partners are going out aggressively to acquire or build.

The logic from the media company side is sensible.  Advertising spend has been down, the business is changing and their are broader opportunities to partner with their clients.

The challenge is in finding the right way to define this activity.

When a media company says that it provides marketing services, the danger is getting sucked in to low-margin, labor intensive activities.  The unique capability of a media company is to leverage content and marketing know-how to solve marketing problems, not building ads or writing SEO copy or managing e-mail programs.

What’s different today from the past is that digital technologies and changing consumer behavior has changed the core process of content creation, content delivery and distribution.  The lines between marketing and publishing have blurred.

What a media company can do that a traditional marketing agency can’t even begin to dream of is use their traditional skills, transported into the digital environment, to create seamless bridges between the digital footprint of their brand to their clients’.

That’s not providing a marketing service.  That’s extending the media platform to solve the problems of visibility, engagement and conversion for marketing partners.

That’s far from being a commodity solution.

The challenge is finding a simple and direct term to describe this service and to develop fairly standard and efficient ways of delivering the solutions.

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When news breaks that a traditional magazine company is looking to eliminate print and go all digital, the reflex assumption is that it’s a last ditch effort to keep a flagging franchise alive.

Take the report in yesterday’s Telegraph that Emap is looking at making some of its trade mags online only.

Editors from across the trade media and events business, which is jointly owned by Guardian Media Group and private equity group Apax, have been asked to examine “the best way of delivering content to users” between now and 2015, and to consider how they could reduce the frequency of print publications or phase them out altogether.

Emap to make weekly trade magazines monthly or online onlyIs this a death sentence for the magazines that are told to cut back their print copies, or suspend them all together?

Not necessarily.  The article notes one Emap title that’s already made the change:

In 2010, Emap changed film industry magazine Screen International from a weekly to a monthly title, prompting a jump in profits and reader satisfaction.

Before you shake your head at the battering that traditional print takes, let’s spend a second celebrating the vibrancy of good brands.

I read this story on the web from a U.K. newspaper.  It’s primary journalism, sourced and cited, reporting on a development at an important company in its market.  When I saw that the story was from the Telegraph I assigned it more authenticity and credibility than I would have from another source.

Those are all attributes of the brand that were established over time, in the traditional world, and transferred into a digital world.

That’s a basic reason why we shouldn’t discount the efficacy of a brand shifting from print to digital.  As the article cites, readers experience a lot of satisfaction when they encounter a good digital content experience.

So what’s the problem, beyond the nervousness that those mired in traditional media experience when they contemplate a world without the processes they are familiar with?

The business model, or  lack thereof.

A decade or so of dis-intermediation, of booms and busts, of market re-invention, of unthinkable valuations, of technology usurping tradition, of automation, self-serve and free has cast a pall over the traditional ways of serving markets.  But what publishers are realizing, as they re-engage in conversations with marketers and look for ways to intersect with, educate and entertain readers, is that the combination of new technologies, consumer behavior and marketer demands has created a new foundation for building profitable targeted media businesses on digital platforms.

That those are common buzzwords I just rattled off doesn’t make the observation any less true.

When you combine a flexible content platform with a targeted and interactive digital distribution program, you are able to give marketers solutions that deliver high-quality connections and drive business results.  You can package solutions that enhance multiple elements of their marketing program, from brand advertising to lead generation to education to content marketing to web traffic.

A traditional print platform can’t offer the flexibility or breadth of the digital platform.

So, the examination that Emap has mandated isn’t a death knell, it’s an opportunity for a group of long-tenured brands to focus their resources on meeting their market where they can have the most impact: online.

Does that mean print is dead?

Not at all.  The printed product continues to offer high impact, engagement and value.  It just is the highest fixed-cost aspect of the integrated media model, and because of that needs to be able to justify its place in the media mix not just for the advertiser but for the publisher as well.

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A practical approach to leveraging social media from two top editors

May 25, 2010

A couple of months ago, Adam Japko and I sat down with two of our top editors to discuss the impact of social media sharing on the traditional magazine editorial workflow.  The conversation was stimulating and I thought it would be useful to share some of my notes, since the observations from the meeting form a [...]

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A framework for leveraging social media in traditional publishing from Junta Joe

May 25, 2010

Over at Junta 42, Joe Pulizzi has put up a great post on how publishers leverage social media tools to grow their online footprint.  Recommended reading for everyone in the publishing business, as Joe has synthesized a number of different perspective and added his own unique and experiences point of view.
The key issue is defining [...]

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Marketers are ready to adapt their processes to content strategy, but the change will be stark

March 30, 2010

Edward Boches of Creativity Unbound asked some influential folks who went to SxSW what was their one big takeaway from the conference.
Kristina Halverson, CEO of Brain Traffic spoke to the readiness on the client side to make process changes that will enable content marketing strategies.
“My takeaway? Clients are ready to coordinate their currently siloed interactive [...]

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A model of disruption: Why do I care how I get to the NY Times?

March 5, 2010

The single content brand that I’ve had the longest relationship in my life is The New York Times.
Even though I grew up in New England, a highlight of the week was when my dad went and got the Sunday papers — the Boston Globe, the Providence Journal and The New York Times.
Five decades later, the [...]

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Change in publishing organizations: What’s necessary and how do you get there?

February 18, 2010

I’ve been invited by Tony Silber of Folio: to sit on a panel at their annual conference with Forbes’ Dan Bigman to talk about being an Agent of Change in a publishing organization.
As the three of us kicked the topic around, it was clear that Tony was looking for a basic blueprint for how publishers [...]

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