An Emarketer analysis this week of two research studies concluded that social media was going to be a big focus on web marketing expansion by small businesses.
Our experience on the ground selling our DigitalSherpa service confirms the direction of the surveys. Once we get into a discussion about how content marketing and digital networking can help their firm, local business people quickly move past questions about “why” to questions about “how?”

There’s a fundamental problem, though, that the research doesn’t get at. Local businesses don’t have an interactive strategy that is geared to acquiring and converting qualified leads.
In most aspects of local business marketing, the lack of sophistication around leads acquisition and conversion isn’t that important. But in internet marketing, it’s critical.
Take a look at the research first. According to the “Third Annual FedEx Office Signs of the Times Small Business Survey” (that’s a mouthful), use of social media is the fastest growing tactic small business owners cite in their marketing planning. The primary area of focus continues to be improving online presence, signaling that SMB owners consider this an area where improvement can is needed.
eMarketer then cites a Constant Contact study that shows that websites and e-mail marketing are the two most prevalent tactics or tools that SMB owners rely on to market their business.
The high penetration of Facebook makes for an attention-getting headline, but the nuts and bolts of the marketing program are in the website and continuing contact to the prospect and customer database.
The challenge is how these SMB owners are making decisions about the effectiveness of these tactics.
It doesn’t sound hard: track web traffic, measure leads and conversions and then select the most efficient sources.
But making these kind of analytical decisions are challenges to the largest businesses in America. Another recent survey concluded that the biggest obstacle to effective web tracking at larger companies was finding the talent to do the analytics. If large companies can’t get to the answer, how can small companies expect to?
In traditional marketing campaigns, these kind of analytics were not as important. A local marketing initiative drove the consumers to one of two places: a phone number or a physical location. At the other end of the interaction was a real person, who would ask questions, engage and impart information. The interaction was more discursive and exploratory, and the experience of the person representing the business in adapting answers to the knowledge and personality of the person asking was critical to driving sales.
With web marketing a primary goal of the program is to drive a person to a web site where they can get information that will inspire them to either act directly or reach out for more information.
If that web site isn’t designed the right way, then you’re not going to get the return on your investment that you should expect.
One of the things that we’ve learned in our business is that creating a web site that can drive conversions is a science, not an art. Like any science, it requires constant experimentation and adaptation.
The challenge facing SMB’s is not just putting focus on internet marketing; it’s figuring out how to find partners who have the knowledge, expertise and interest to help them participate in a science that challenges even the largest firms.
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As a result, I cover an eclectic number of topics somewhat consistently. I write about that loose focus 
Over the past year, I’ve published 361 posts, about 1 per day. The level of engagement on the site is low: there have been 431 comments.
The sum of this activity is that ViralHousingFix has a high visibility in some intuitive Google searches that help consistently drive traffic to the site. As Google has indexed the site, it has identified a handful of keywords that help it direct search results. These are show in the chart to the right.






If we wanted to improve our ability to intersect with people who are searching for information about real estate advertising, we would begin to share our point of view about the most popular searches. What are great real estate advertising slogans? What are new real estate advertising ideas? What are some key tips to successful real estate advertising?