Posts tagged as:

Business

When news breaks that a traditional magazine company is looking to eliminate print and go all digital, the reflex assumption is that it’s a last ditch effort to keep a flagging franchise alive.

Take the report in yesterday’s Telegraph that Emap is looking at making some of its trade mags online only.

Editors from across the trade media and events business, which is jointly owned by Guardian Media Group and private equity group Apax, have been asked to examine “the best way of delivering content to users” between now and 2015, and to consider how they could reduce the frequency of print publications or phase them out altogether.

Emap to make weekly trade magazines monthly or online onlyIs this a death sentence for the magazines that are told to cut back their print copies, or suspend them all together?

Not necessarily.  The article notes one Emap title that’s already made the change:

In 2010, Emap changed film industry magazine Screen International from a weekly to a monthly title, prompting a jump in profits and reader satisfaction.

Before you shake your head at the battering that traditional print takes, let’s spend a second celebrating the vibrancy of good brands.

I read this story on the web from a U.K. newspaper.  It’s primary journalism, sourced and cited, reporting on a development at an important company in its market.  When I saw that the story was from the Telegraph I assigned it more authenticity and credibility than I would have from another source.

Those are all attributes of the brand that were established over time, in the traditional world, and transferred into a digital world.

That’s a basic reason why we shouldn’t discount the efficacy of a brand shifting from print to digital.  As the article cites, readers experience a lot of satisfaction when they encounter a good digital content experience.

So what’s the problem, beyond the nervousness that those mired in traditional media experience when they contemplate a world without the processes they are familiar with?

The business model, or  lack thereof.

A decade or so of dis-intermediation, of booms and busts, of market re-invention, of unthinkable valuations, of technology usurping tradition, of automation, self-serve and free has cast a pall over the traditional ways of serving markets.  But what publishers are realizing, as they re-engage in conversations with marketers and look for ways to intersect with, educate and entertain readers, is that the combination of new technologies, consumer behavior and marketer demands has created a new foundation for building profitable targeted media businesses on digital platforms.

That those are common buzzwords I just rattled off doesn’t make the observation any less true.

When you combine a flexible content platform with a targeted and interactive digital distribution program, you are able to give marketers solutions that deliver high-quality connections and drive business results.  You can package solutions that enhance multiple elements of their marketing program, from brand advertising to lead generation to education to content marketing to web traffic.

A traditional print platform can’t offer the flexibility or breadth of the digital platform.

So, the examination that Emap has mandated isn’t a death knell, it’s an opportunity for a group of long-tenured brands to focus their resources on meeting their market where they can have the most impact: online.

Does that mean print is dead?

Not at all.  The printed product continues to offer high impact, engagement and value.  It just is the highest fixed-cost aspect of the integrated media model, and because of that needs to be able to justify its place in the media mix not just for the advertiser but for the publisher as well.

Share

{ 0 comments }

I’ve been intrigued by the dynamic of building lead volume in our Apartment Finder business over the past year.

As I’ve discussed before, the multi-family marketing business is a competitive, lead-generating business that is driven by consumer’s accessing print and online directories and inquiring about apartments for rent.

There are three ways that marketing companies like Apartment Finder hand customer leads over to its clients:  a phone call directly to the apartment community; an e-mail to an apartment community, either directly or through a leasing intermediary; a click-thru to the apartment community web site; and, a prospect who walks directly into the community leasing office without making prior contact.

This week, one of our biggest competitors in the space shared a few public metric related to their lead production.  According to their recent earnings release, the company increased leads 35% year-over-year, and currently produces more than 75% of their leads from their Internet and mobile platforms.

lead comparison.pngThat made me curious.  How did our metrics at Apartment Finder measure up?

The chart to the right shows the increase in lead production at Apartment Finder over the past year.  Overall, leads gained 43%.  Phone leads were up 25%, e-mail leads were up 169% and click-thru’s to property web sites were up 71%.

This data is derived from two third-party sources:  CallSource, which manages our tracking number program, and Omniture, which provides us with web analytics.

Most interesting to me was the distribution between leads from print distribution and from internet and mobile distribution.

At Apartment Finder, 53% of our leads, including click-thru’s, are driven by our Internet distribution and 47% by print.  Subtract click-thru’s, which can’t be tracked back to a specific individual, and the ratio drops closer to 50-50.

But the key issue isn’t what source the lead comes from.  The issue is how useful the lead is.

I had an engaging conversation around the relative quality of leads with a leading apartment marketer at the National Apartment Association Conference this past June.  E-mails that are generated as a by-product of creating an appointment to see an apartment had a high conversion, he said.  Phone calls to the community were the second best kind of lead.  And e-mail inquiries were the lowest-converting type of lead.

That means there are other metrics that can point to how good the lead generation of a marketing partner will be.  A big one is the percentage of phone calls to e-mail leads.

At Apartment Finder, 80% of our leads from print and internet are phone calls.  20% are e-mails.   That’s an exceptionally good ratio, I think.

Share

{ 6 comments }

Economic indicator: Bullish growth projections for online advertising

July 13, 2010

via emarketer.com
eMarketer sees online advertising growth rebounding to double-digit levels, after experiencing a lull during the recession.
The forecast projects online spending will come close to $100 billion by 2014. Online share of total media spending will gain significantly.

The internet’s share of total ad spending worldwide will jump from 11.9% in [...]

Share
1 comment Read the full article →

NCI announces that it has opened restructuring discussions with its creditors

June 4, 2010

Yesterday we announced that our company,  Network Communications, Inc. , had opened conversations with its creditors in order to restructure its balance sheet.  The  development was reported in Business Week and has appeared in numerous news outlets across the web.
The Business Week reporter did a balanced job in describing the situation.  I think one quote sums it [...]

Share
Read the full article →

A framework for leveraging social media in traditional publishing from Junta Joe

May 25, 2010

Over at Junta 42, Joe Pulizzi has put up a great post on how publishers leverage social media tools to grow their online footprint.  Recommended reading for everyone in the publishing business, as Joe has synthesized a number of different perspective and added his own unique and experiences point of view.
The key issue is defining [...]

Share
0 comments Read the full article →

Social media marketing programs need to accommodate consumer expectations about content and context

May 25, 2010

When you are using content to influence consumer behavior, the context that the content is delivered in has a big influence on how consumers respond to the messaging. This maxim is an important factor in designing content marketing and social media programs. Experience suggests that consumers impute authority to two types [...]

Share
1 comment Read the full article →

Increasing a focus on internet marketing for SMB’s isn’t enough; solving the analytics equation is a big challenge

May 21, 2010

An Emarketer analysis this week of two research studies concluded that social media was going to be a big focus on web marketing expansion by small businesses.
Our experience on the ground selling our DigitalSherpa service confirms the direction of the surveys.  Once we get into a discussion about how content marketing and digital networking can [...]

Related Posts with Thumbnails
Share
1 comment Read the full article →