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Entertainment/Culture

When news breaks that a traditional magazine company is looking to eliminate print and go all digital, the reflex assumption is that it’s a last ditch effort to keep a flagging franchise alive.

Take the report in yesterday’s Telegraph that Emap is looking at making some of its trade mags online only.

Editors from across the trade media and events business, which is jointly owned by Guardian Media Group and private equity group Apax, have been asked to examine “the best way of delivering content to users” between now and 2015, and to consider how they could reduce the frequency of print publications or phase them out altogether.

Emap to make weekly trade magazines monthly or online onlyIs this a death sentence for the magazines that are told to cut back their print copies, or suspend them all together?

Not necessarily.  The article notes one Emap title that’s already made the change:

In 2010, Emap changed film industry magazine Screen International from a weekly to a monthly title, prompting a jump in profits and reader satisfaction.

Before you shake your head at the battering that traditional print takes, let’s spend a second celebrating the vibrancy of good brands.

I read this story on the web from a U.K. newspaper.  It’s primary journalism, sourced and cited, reporting on a development at an important company in its market.  When I saw that the story was from the Telegraph I assigned it more authenticity and credibility than I would have from another source.

Those are all attributes of the brand that were established over time, in the traditional world, and transferred into a digital world.

That’s a basic reason why we shouldn’t discount the efficacy of a brand shifting from print to digital.  As the article cites, readers experience a lot of satisfaction when they encounter a good digital content experience.

So what’s the problem, beyond the nervousness that those mired in traditional media experience when they contemplate a world without the processes they are familiar with?

The business model, or  lack thereof.

A decade or so of dis-intermediation, of booms and busts, of market re-invention, of unthinkable valuations, of technology usurping tradition, of automation, self-serve and free has cast a pall over the traditional ways of serving markets.  But what publishers are realizing, as they re-engage in conversations with marketers and look for ways to intersect with, educate and entertain readers, is that the combination of new technologies, consumer behavior and marketer demands has created a new foundation for building profitable targeted media businesses on digital platforms.

That those are common buzzwords I just rattled off doesn’t make the observation any less true.

When you combine a flexible content platform with a targeted and interactive digital distribution program, you are able to give marketers solutions that deliver high-quality connections and drive business results.  You can package solutions that enhance multiple elements of their marketing program, from brand advertising to lead generation to education to content marketing to web traffic.

A traditional print platform can’t offer the flexibility or breadth of the digital platform.

So, the examination that Emap has mandated isn’t a death knell, it’s an opportunity for a group of long-tenured brands to focus their resources on meeting their market where they can have the most impact: online.

Does that mean print is dead?

Not at all.  The printed product continues to offer high impact, engagement and value.  It just is the highest fixed-cost aspect of the integrated media model, and because of that needs to be able to justify its place in the media mix not just for the advertiser but for the publisher as well.

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The single content brand that I’ve had the longest relationship in my life is The New York Times.

55C5799A-FF3C-41C9-96A6-C6080D9335D1.jpgEven though I grew up in New England, a highlight of the week was when my dad went and got the Sunday papers — the Boston Globe, the Providence Journal and The New York Times.

Five decades later, the New York Times is still a key element of my daily information routine.

I’m typing this post up in the small cottage my wife and I use for our Connecticut office. There’s snow everywhere, and I can see to the end of the driveway out my window. There’s a block of blue plastic propped up against the snow. It’s today’s copy of the Times.

Someone will probably bring it in later. But I’ve already had three interactions with my favorite newspaper.

photo.jpgThe first was around 6am when I woke up and browsed the national and business stories on my iPhone. (I use the mobile browser version of the paper; their iPhone app is overly busy and slow.)

About an hour ago, I stopped for a cup of coffee and went to NYTimes.com to check out the sports and arts headlines. I read a couple of stories and then shifted over to my RSS reader (I’m a fan of the Firefox add-in Feedly.) I caught up on some of the economics writers that I like to follow.

The New York Times doesn’t have to worry about my loyalty to the brand. It stands out for its quality and its breadth.

But the New York Times does need to worry about its economics.

The change in how I access the Times is a good example of how its business model has shifted. Its audience is no longer a cohesive entity which it can leverage for commercial benefit. The audience has fragmented into distribution channels that don’t offer the same advertising payback.

As a consumer, I’m still paying a lot to get to the Times. I spend more than $1000 a year on my internet access and more than $1000 a year on my wireless access. I’m paying for the distribution pipe.The New York Times - Breaking News, World News & Multimedia.png

How does the NY Times turn its brand equity with me into money? The brand doesn’t have a consumer problem and it doesn’t have a content problem. The problem is in the relative economics of distribution and advertising in the new channels that I am reliant on.

There’s not a lot of advertising on the pages I’m encountering during my interactions with the Times. And the advertising that is there is nowhere near as lucrative as the advertising in the print version of the paper.

This is a shift from being a MEDIA brand to being a CONTENT brand.

When you’re a content brand, you need to be able to extract a significant amount of your profit from the value of your content. That payment will come either directly from the consumer or from the distribution pipe (think of Premium versus Basic cable channels.)

But in this ubiquitous information world with broad redistribution of content, the distribution pipes aren’t looking to pay to subsidize content creation.

And, if the New York Times wasn’t available on my iPhone or on the web, would I change carriers? Nope. I like the content and I’ve got a long-term relationship with the brand, but I don’t think that would be enough to change my communications and internet infrastructure.

This is a problem that challenges the economics of paying people to create quality content.

Interestingly, I think it’s where the content curation discussion becomes most relevant.

A brand like the New York Times, which has tremendous reach and authority, needs to find ways to expand and deepen its relationship with its consumer across the wireless and wired web. Curating content, building applications, creating micro-communities, turning its top journalists into entrepreneurial brands, picking and choosing where to invest money in highly differentiated and traditional reporting…this is the mix of content, focus and activity that can make the digital connections into increasingly profitable areas.

Here’s how the head of the NY Times is looking at it. The key business focus is finding ways to recover the content costs. I think there’s a bigger web to spin, which will help to support the cost of original content in a different way.

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Content “curation” can create authority

March 4, 2010

Traditionally, the most valued content was original.
This emphasis developed within a content model of constrained distribution and expensive production costs. When there are only a handful of distribution points for content — some magazines, books, a handful of TV station and radio stations — the way to build audience was to deliver original and [...]

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A perspective on Content Curation, Content Costs and Consumer Engagement from Anna Seave

February 18, 2010

Steve Rosenbaum did a great interview with Columbia’s Ana Seave that was published on MediaBizBloggers earlier this week.
Seave is one of the key contributors to The Curse of the Mogul, required reading for anyone in the media business who wants to dig into the critical issues facing media companies and their business models.
Seave’s thought a [...]

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A wry poke at those of us who think we know something about social media and marketing

February 12, 2010

An important video to watch if you’re around social media and you start thinking you are super f***ing awesome.
Please though, if you are not comfortable with profanity,  do not click through to the video.

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Hey, smart folks: Help this young lady out!

January 4, 2010

Think it’s tough navigating your career, particularly if you’re in media or marketing? Imagine what it would be like to be in school, training for a job you’ve always wanted, only to realize that that job is vanishing before your very eyes.
One enterprising young student is in the middle of trying to sort out [...]

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Where Jay Rosen shows me why, where & how I am wrong

December 1, 2009

Saturday evening, sitting through previews at the 9:30 showing of Pirate Radio (not recommended, btw), I checked the Twitter stream and was struck by a strong Tweet from @jayrosen_nyu.
Rosen, for those of you who aren’t touched by his wide-reaching social graph, is a professor of journalism at NYU, as well as an early and active [...]

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