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media providers

I’m back from my week in the Bahama’s, which was relaxing and busy all at once. I posted some pictures early last week, and to get a feel for the experience you should read Tami’s post on her blog.

One of the big breaks was from producing content: between this blog and another blog I use for some other writing, I’m creating 15 or so pieces of content every week. When I took a break last week, I realized that is a fairly time-consuming sideline, and it was nice to let my mind stretch out and ruminate over things.

Here are four quick thoughts from my idle musing this week:

“Leads” is a term that is too loosely used and too loosely understood by media providers, lead generators and marketers. I’m watching the markets that I’m involved in get cluttered with misidentified leads. The result is troubling: a focus that should reduce cost and increase profits for marketers seems to be doing exactly the opposite. A “leads” arms race by the media partners will only clutter the market. My takeaway: I want to run a business that drives good leads and helps our customers make them better leads.

Media continues to be a powerful way to connect audience, information and merchants. The organic nature of media has changed, however. Media used to be associated with a format. Now, media is associated with an experience. Or something. What I do know is that media is more fluid and alive than ever.

The business cycle today reminds me of going to play basketball in a cold gym in the middle of the winter. Every ball was slick and flat. The secret was picking out the ball that was tight enough to have kept its air, and to keep dribbling with it until it warmed up and expanded. Voila, you had a ball that you could shoot and rebound. That’s the key: you can’t rebound a ball without air. In this business cycle, we can’t get discouraged that the ball feels flat…we’ve got to keep playing with it and warming it up.

And finally, experience is what differentiates products and services. Do you know what your experience is? Do you know what you want your experience to be? And do you know how to tell when your experience has gone sour? Those are questions I want to be able to answer.

So, I’m back to the blog. I did think to myself that I should scale back my posting schedule, but I suspect that is just a fleeting thought. I enjoy it too much.

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Post #336

by drm on December 21, 2009

viralhousingfix first postOn January 4, I posted the first of more than 335 posts published in 2009 on this blog.

That first post was a Welcome and Introduction. I laid out my intention to  some of the best thinking about the economy, media and marketing that I encountered as I travelled around the country doing the things that I do for my job.

Intent and outcome frequently diverge in life. The 335 posts between that first one and this one became an exploration. I was trying to gain my bearings in relation to two large questions.

First, What will the economy look like in a recovery? A clear point of view on this question provides a framework for thinking about core business and personal issues: How to create value, where to allocate resources, how to approach debt, how to set expectations. As the year went on, it was clear that the economy was bottoming out and that a recovery was going to be long and slow, with sustained high unemployment and stresses on the political, business and personal fronts. (As regular readers know, my thinking closely mirrors the thinking of John Mauldin, who has written at length about the statistical recovery.)

Second, What is the new relationship between community, information and markets? My bias regarding this question has been towards understanding how large cohorts are consuming media and what techniques or services marketers and media providers can adopt in order to establish relationships with those consumers that translate into business results.

That bias steers me away from focusing on cutting edge technologies and towards trying to identify things that are working now, but that require a slight shift in approach or thinking in order to achieve penetration on a wide scale.

What drives my bias? Cash. In thinking about these issues, I’m anticipating the issues and needs of small to mid-sized businesses, both in terms of marketing budgets and media operations. For this group, things need to pay off in real terms. They don’t have the time or the money to experiment too widely. But when they find something that works, they will shift quickly.

A good number of the last 335 posts have been spent trying to puzzle through how to evaluate the benefits of new opportunities for small- to mid-sized marketers and media companies, and then trying to describe how to re-tool basic business processes in order to integrate new tools with minimal — if any — additional cost.

I feel like I’ve made a start, but there’s still a lot of work to do to make these ideas simple and easy.

That’s my seque to the next 350 posts. A little less focus on the economy, I think. A little more focus on examples of using social media and mobile to strengthen media brands and to create stronger internet marketing programs for small- to mid-sized businesses. And a continuing exploration of consumer trends in media consumption. Because you want to fish where the fish are.

I hope you stay along for the journey. And as always, encourage you to comment, suggest and direct.

Thanks.

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A look into leads: Where they come from and what happens when they get here

May 18, 2009

The science of leads turns out to be just a part of the art of marketing

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Discuss: Does multi-product, multi-platform marketing surround and engage the consumer at each point of their information search?

April 6, 2009

If everyone searches for information online, why do we need printed magazines? Because they augment the consumer’s search for information.

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