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Network Communications Inc.

What I write about and why

by drm on July 27, 2009

A good blog has a central focus that allows it to advance a conversation, both within the confines of the blog and the broader scope of the topic, and that gives its readers a predictable and satisfying experience.

http://www.inquisitr.com/wp-content/blog1.jpgAs the audience for this blog has grown, I’ve been sensitive to the fact that I’m not adhering to the discipline that makes a good blog.

So, I want to take a second and explain to those of you who’ve become recent followers what I write about and why.

First, I focus a lot on the intersection of traditional and new media, with an emphasis on finding a path to migrate a media franchise into a new, sustainable operating model. This focus Is a by-product of my job and my background. I’ve worked in media for the past 25 years, and have been particularly fascinated by the way new technology has transformed the media marketplace. I’m not a technologist, though; I’m an analyst who became a business person, so I’m interested in the way market economics are transformed by the practical applications of technology.

I have a particular interest in how to transition media brands. Why? The people who have worked hard over time to gain expertise in a market deserve the opportunity to grow with the market. It probably all boils down to the fact that, at my core, I’m a rational humanist.

As a by-product of my interest in the intersection of traditional and new media, I focus a lot on social media. Social media is an area where the ability of people to create knowledgeable and engaging content presents a transitional path that has been difficult to effect in previous iterations of Internet media. Also, I have an emerging sense that social media is the advent of a post-digital media marketplace, where the focus on technologies is reduced and the focus on connecting quality content with audiences across multiple platforms is enhanced.

Because of my interest in media, I also write about the intersection of marketing and media, particularly as it relates to using new technologies to measure the impact of marketing spend. Understanding how different marketing channels work for marketers in real dollars and cents is the key to creating a viable business strategy.

These topics are applied most specifically to the housing, multi-family and remodeling markets. This bias is the result of the focus of my business, Network Communications, Inc.

And finally, I write about the economy. In particular, I track the broad characteristics of this recession and the Implications for reconstituting the national and global economy. The role of the consumer, and their emotional orientation, is of particular interest, because I believe the human element is always most interesting.

Within this interest in the economy, I write a lot about trends in the housing market. This focus is purely selfish: our business prospects are highly dependent on the direction of the housing market.

I’m a business person, not an intellectual, and have very little schooling in economics and theory. When I try to piece together patterns I sense, or theorize about one trend or another, my focus is on the pragmatic — what can I put into action?

I can’t say that everything is particularly clear to me, nor that I am frequently right. And, as I think through issues, I come at them with the bias of someone who is working within the constraints of a traditional media company.

When I set out with this blog, the goal was to have a place to tease through the things that I was puzzling over.

By virtue of our different business initiatives, I’ve attracted a significant audience. I’m sensitive that I’m not delivering a consistent experience to the reader, by virtue of the eclectic focus of my posts. I hope this post, if you’ve read through it, helps tie the pieces together. And, I hope that as a reader you occasionally find something useful or thought-provoking.

Last, I’m quite aware that the name of the blog and the focus of the blog aren’t neatly aligned. I’m admiring of bloggers like Fred Wilson, of A VC, or David Amaro, of Logic+Emotion, who have named their blogs in such a way that is clear, useful and descriptive. I didn’t do that, for sure.

I’m open to suggestions, though. Any ideas?

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Our initiation period for Project Massive Network at Network Communications, Inc. ended at the beginning of this month. I thought it would be fun to share some of our progress.

As regular reapicture-124ders will remember, in mid-April we launched an initiative to get everyone in our company active on social media. We engaged Domus Consulting to run a month-long series of Social Media 101 webinars and I invited every person in the company to connect with me.

My challenge to the company was to create more than 100,000 connections among all of us by the first of June.

We did it!

As of June 1, about 1/2 of the 1000 people associated with NCI had connected with me on Facebook, LinkedIn and Twitter. The total reach of their combined networks is more than 250,000 people!

The initiative grew rapidly over the 45 days, from a total of about 25,000 connections after a week and breaking through 200,000 in late May.

The rapid adoption of social media inside the company has been rewarded with heightened engagement with our local market partners.

picture-141A foundation premise of our social media initiative was that the unique nature of NCI — a confederation of independent local market teams organized around powerful national brands — would translate effectively into social media engagement.

Our local market teams quickly began to set up fan pages, build profiles and grow their connections among their professional contacts. In the Apartment Finder team alone, we have nearly 10,000 fans to our local fan pages on Facebook. We have thousands more across our other brands as well.

The second stage of our project was to develop a marketing approach to our customers and prospects that could leverage social media. A good demonstration of it is in our Apartment Finder brand, where we have set up a The Apartment Finder Blog, which publishes content that is then distributed out to the more than 80 local Facebook presences that we maintain. These Facebook pages have become micro-blogs, taking advantage of the simple-to-use technology Facebook provides.

We are now turning to the next phase of our project to leverage social media. The first step was to train ourselves, the second was to develop a clear process for effective marketing and the third will be to connect consumers more easily with our customer’s content while they use the social web.

I’ll give you more updates about that in the next few days. In the meantime, I feel relieved. When we set off on Project Massive Network, I didn’t know what to expect. Today, I’m infused with enthusiasm and excitement for the energy that it has sparked across different pockets of our company.

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Our social media project gets a little press: Project Massive Network

June 9, 2009

Our social media project at NCI gets a little press.

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An organizational shift to social media: Project Massive Network

April 30, 2009

We’re in the process of activating our company in social media. An introduction to the initiative.

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Sucess from focus: Top Agents’ key goals in their marketing (Part 4 of 6)

March 15, 2009

The key marketing goals of top agents: Part 5 of a 6-part series

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Choices, Choices: What Media Top Agents Use Most (Part 3 of 6)

March 12, 2009

Top agents spend the lion’s share of their marketing dollars on targeted media.

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Opening the Wallet: What Top Agents Spend on Marketing (Part 2 of 6)

March 9, 2009

This post is the second of a series of six posts dedicated to the results of The Real Estate Agents study conducted by Network Communications, Inc., The Real Estate Book and The OSR Group. The scope of the series is outlined in this post.
The key driver of marketing investment by top agents is the length [...]

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