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New York Times

In the 455 posts since I launched ViralHousingFix on January 4, 2009, there hasn’t been a longer gap than the one between Post 454 and this post, number 455:  11 days.

The workbook I use for my professional notes is chock full from the past two weeks, and the program I store interesting snippets in has a long backlog, but there haven’t been any posts.

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Being busy with a lot of exciting developments at NCI is part of the explanation.  Getting engaged in a personal writing project is another.  But there are a couple of other reasons for the fallow spell that I think might be interesting to those of you who follow this blog regularly.

The first is that I’ve stepped back for a bit to see how things are going to turn out.  Over the past 16 months, I’ve written and shared a lot of analysis of the economy and the housing market.  The two big questions were exactly what the composition of the recession was and what the beginning of the recovery would look like.

Right now, we’re in the recovery and it’s a choppy and uncertain time.  The macro trends have been positive, as a fairly random selection of charts picked from the blog Carpe Diem shows.  Our business at NCI is hyper-local and consumer-driven, and our experience is showing us that while the recovery has settled people’s nerves, it is neither expansive or extended enough to dramatically shift consumer sentiment to the degree that households are getting reformed and the consumer’s near term outlook is upbeat.

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That sense of stasis has diminished my urgency to write about economic trends.  I don’t feel like there’s anyway to really project when consumers are going to have a baseline change in outlook.  It’s going to happen.  When it happens we’ll be happy about it, and a little surprised that we didn’t see it happening at the outset.

In a New York Times column, Jack Stack, CEO of SRC Holdings, Inc., summed up the current zeitgeist:

The funny thing is that despite their recent success, most of these folks seem reluctant to acknowledge that things have gotten better. Why? Well, I have two theories about that: one, people feel so burned by the last few years that they still fear a double dip — and they’re still waiting for another shoe to drop.

I think that’s a pretty good characterization.

A second reason for the dry spell on the blog is that I’ve been digging in on the learnings that we’ve developed around our DigitalSherpa social media marketing service over the past year.  It’s been pretty rich and exciting, and part of an overall organization audit and assessment that we’re doing across the service.

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I haven’t written about the things I’ve learned because there’s a lot to synthesize:  the outcomes and experiences of more than 1000 client engagements.  We’ve essentially got thousands and thousands of proof points around the power of content marketing on social platforms, the relative value of different types of engagement, and the impact that a consistent content marketing plan has on search traffic and referrals.

Some of the facts are fun for their sheer scale.  For instance, we’ve generated more than 1 million social interactions for our clients in the multi-family space since launching CommunitySherpa last summer.  Some of the facts are engaging for their business impact:  one client has been able to cut more than $200,000 of search marketing spend because of the impact of the content marketing program that we’ve executed.  (That $200,000+ savings is net of the cost of the program, by the way.)

When you man a blog single-handedly, you’re going to experience ebbs and flows.  What you were writing about isn’t always what you are going to be writing about, and when you get to a juncture where you see a new avenue to explore, sometimes you just need to set back and sift through facts for a while.

The last three weeks have been partly busy and partly sifting time.  Thanks for your patience.  The one thing that has really impressed me is how strong the traffic to the blog has stayed.  That’s because of the way that all of you have used the content — the sharing, the commenting and the reading.  I appreciate it.

 

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I was reminded this week of a primary premise in evolutionary psychology: we’re genetically programmed to emphasize information about danger and minimize information about pleasure.

This is a gross simplification of interesting science, but is a useful overlay to the confluence of economic statistics and contradictory commentary in recent weeks.

In today’s New York Times, the pragmatic Floyd Norris makes the argument that data is pointing to a strong economic recovery, even while conventional wisdom suggests that we’re mired in a “new normal” of stagnant performance.

Norris has staked out a niche is letting numbers do his talking. In the column, he points to several statistical developments that suggest many experts are downplaying the positive. One example he cites is the March employment report.

Employment is a lagging indicator. Employers can be slow to cut back when business turns down, and slow to rehire when it picks up. It stands to reason that when employers cut back sharply — as happened in this cycle — they will have to rehire faster than if they had been slow to fire, as was true in the two previous downturns.

I looked back at the recoveries after seven recessions from 1950 through 1982 and found that, on average, such a strong three-month performance of the household survey, defined as a gain of at least 0.8 percent in the total number of existing jobs, came seven months after the recession had ended, with a range of two to 13 months.

If the 2007-9 recession ended in August, as the index of coincident indicators would seem to indicate, the lag this time will have been seven months.

Mark Perry of Carpe Diem presented the trending of initial jobless claims since 1974 in a recent post. The chart is one point in an ongoing argument that Perry has been building that we’re experiencing a real recovery in the economy.

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Perry consolidates his 10 primary points in a post on The Enterprise Blog. He characterizes this as a period of “solid and sustained economic expansion.”

The positive proof points are wide-ranging: manufacturing activity up, restaurant activity rebounding, manufacturing accelerating, job growth increasing. (Perry points out that very few people have reported on the fact that private-sector employment increased by 1.1 million jobs in the first three months of 2010.)

The consensus of most economists is that the Great Recession ended sometime around June 2009. In that case, we are now nine months into an economic recovery, and the economic data and reports summarized here all point to a recovery that is real and sustainable. While this rebound may not be quite as strong as other post-recession expansions of the past by some measures, there is at least now unmistakable evidence that the recession ended last year, the U.S. and world economies and financial markets have recovered and are gaining momentum almost daily, and there are no signs on the economic horizon of a double-dip recession.

The recovering economy was a theme in a conversation I had with one of my key executives last week.

“Don’t expect your customers to recognize that the market is turning,” I said. “They’ve been burned by the dramatic drop in the market, and won’t believe any improvement is going to last until it’s well underway.”

Acknowledging this lag in human perception is an important part of managing your own focus and energy. In this case, our observation translates into a specific sales approach: Be positive, emphasize the benefit of your service, and keep encouraging customers to regain the hope that accompanies investments in marketing, because there is a shift in the way their prospects and customers are seeing the world.

From the overall perspective of the economy, it’s difficult for people to imagine a strong recovery that doesn’t incorporate some of the activity that drove the housing bubble — high levels of construction and resale home activity.

The economic recovery is likely going to incorporate a “new normal in real estate” and a continuing correction in personal and corporate balance sheets. What is clear is that the overall economy has sufficient scale to mitigate the drag of these trends.

While the crashing of the housing bubble was highly disruptive, in the end it has only resulted in the elimination of about 2.3 million jobs. As households re-form and housing inventories gets worked off, new construction will return to the new homes and multi-family markets. The characteristics of this construction will be different: few high-volume (and high margin) tract developments and high-end rental and condominium buildings, and more custom and mid-range projects.

This is how it feels to recover from a bad blow. You need a moment to believe that you’re not about to get hit again, and when you go about your business, you keep looking over your shoulder, thinking that something bad is going to happen again.

Like my mom said, dust yourself off and get moving.

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Shiller says the national mood is the key to a recovery?

February 1, 2010

What role is human emotion playing in the prospects for an economic recovery?
Robert Shiller expressed his concern in this Sunday’s New York Times that a deflated population, burned by the excesses of the last decade, are feeling detached from the responsibility and opportunity to drive an economic recovery.
A USA Today/Gallup poll, for example, found this [...]

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Another step in the shift around Search

January 4, 2010

In his 2010 projections, John Battelle touches on search:
7. Traditional search results will deteriorate to the point that folks begin to question search’s validity as a service. This does not mean people will stop using search – habits do not die that quickly and search will continue to have significant utility. But we are in [...]

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Thinking about the short-term direction of the housing market

September 9, 2009

I’ve been musing the last couple of days over the trajectory of the economy and the housing market, wondering what the recent trends portend. One by-product of the economic decline, neatly summed up in Paul Krugman’s New York Times piece this past Sunday, is that no expert is reliable. The future is unknowable [...]

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Why keeping your head down and working hard makes sense

March 26, 2009

Experts have unimpressive forecasting track records; trusting your instincts in a more reliable way to go.

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