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User-generated content

Traditionally, the most valued content was original.

This emphasis developed within a content model of constrained distribution and expensive production costs. When there are only a handful of distribution points for content — some magazines, books, a handful of TV station and radio stations — the way to build audience was to deliver original and exclusive content experiences.

The explosion of cable TV expanded a different kind of content model, the Commentary, where original voices offered their perspective on original content created elsewhere. Think of The Daily Show or the Mystery Theater 2000 on the SciFi station.

In today’s world, high quality production is within everyone’s reach and distribution is as easy as uploading a video on YouTube. This content that is being created isn’t bad, either. In fact, there are thousands and thousands of original voices where there were once just a handful.

Into this explosion of information comes the concept of Curation. Long-time tech journalist Paul Gillen weighed in on the value of taking a curatorial approach to content in a post about the Chile earthquake.

No longer is our problem lack of information; it’s that we’re drowning in information. That’s why curation is so important. Trusted curators who point us to the most valuable sources of information for our interests will become the new power brokers.

5B1BE826-C20F-45AE-A6D2-65CD5A0205D6.jpgIn a conversation today with two of our top editors, one shared how popular a weekly round-up of interesting blogs and bloggers in her market had become.   Doing the roundup had created an entirely new energy in her market, with new information sources appearing and more interest developing from her readers.

The blog round-up isn’t original, neither as an idea nor as content.   It is incredibly valuable for an enthusiast who wants to improve their web experience by finding good information about things that are interesting to them.

Gillen points out that the concept of curation shouldn’t be limited to media brands.

Marketers should take this trend into account. Creating new content is important, but an equally valuable service is curating content from other sources. This demands a whole different set of skills as well as a new delivery channel. It also means ditching the “not invented here” mindset that prevents content creators from acknowledging other sources.

Content curators have the task of creating trust and confidence in their social circle through the selection and sharing of quality pieces of content.  The curator needs to be able to grasp what is of interest to their social circle and to evaluate what pieces of content should be shared.

Media brands and marketers have social circles that are already primed to be exposed to high-quality content curation.  The members of these social circles have indicated preference and interest through their interaction with the brand.  Setting a goal of enriching the web experience of your social circle, and asking yourself the question, “Would my social circle find this interesting?,” when you encounter fresh content will help you build your authority and enhance your connectedness with your market.

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Steve Rosenbaum did a great interview with Columbia’s Ana Seave that was published on MediaBizBloggers earlier this week.

Seave is one of the key contributors to The Curse of the Mogul, required reading for anyone in the media business who wants to dig into the critical issues facing media companies and their business models.

Seave’s thought a lot about content, cost, quality and digital. Media brands can create increased loyalty with their readers, she believes, by enriching their experience of content. A key element of that is curation, Seave explains:

I think that the actual idea of curation and aggregation and packaging stuff and being the in between, between the content production and getting it to a consumer is exactly the right place to be. I think that video is really the future of the Internet as well. The text business is where I come from and where I live and it’s easy to search, and so forth and so on, but YouTube as I understand it is the second largest search engine. What is that about? That means that people who are younger than me think of things in video and it is really, really important for all media companies to be in pictures at this point. So, that’s the reason why I am interested in Curation, I have a lot of faith in this space and I think it’s gonna go really far, and it’s gonna be in the right place with the right technology. (LINK: http://bit.ly/cPDkae)

The combination of curation and wholly-original content goes at the core of the cost issue for a publisher. One of the fundamental challenges of transitioning a print content model to the web is that the value of the ad inventory online doesn’t support that same content costs as the value of the print ad page.

Ultimately, content costs are a by-product of hours of labor. By shifting talented content professionals to a mode where they are able to identify and share good content — thereby extending the brand “voice, as Seave calls it — as well as create that content, the business is able to increase the ad inventory attributable to the content costs.

This is the kind of thinking that is both relevant to the digital market and attacks the puzzle of costs.

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